STX is a unique peer to peer sports betting exchange offering traditional financial instruments. On STX, the public determines the odds on their favorite wagers in a truly free market. The platform aims to provide all participants of the sports betting market more profit making opportunities and risk mitigating tools. We are curious minds who come together remotely from across the world as a collaborative and inclusive organization focused on building customer loyalty in one of America’s most heavily regulated industries through innovative solutions to complex challenges.
The role of the Customer Success Manager is to ensure that every STX customer has the best possible experience on the STX platform. STX has a mission to provide white glove customer service for every customer and the Customer Success Manager will have the responsibility of ensuring that mission is fulfilled. The Customer Success Manager will have daily conversations with the customer base and act as the liaison between the customer and the STX Product and Operations teams.
Do you love Sports, iGaming? Do you LOVE building relationships and entertainment? Are you business minded and understand the value of a customer and what it means to deliver a White Glove Customer Experience? If yes, please provide your resume. We would love to talk to you!